Privacy Policy

Fabrice Bendfeldt Network Consulting e.U.

Version of 20.11.2023

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the applicable statutory provisions (EU General Data Protection Regulation GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our activities.

As a rule, our website can be used without providing personal data. If you enter personal data, e.g. to contact us or to subscribe to a newsletter, we will pass on the necessary information to companies that process data on our behalf (e.g. send the newsletter). We only commission companies that are subject to the General Data Protection Regulation.

Encrypted Transmission

For reasons of security and data protection, this website uses SSL encryption, which prevents third parties from intercepting and reading the data you have entered while it is being transmitted. You can recognize the active encryption by the padlock or similar symbols in the address line of your browser.

Contact us

If you contact us using the form on the website, by e-mail or in any other way, the data you provide (name, e-mail address and optionally the telephone number) will be used for the purpose of processing the request and in the event of Follow-up questions stored with us for one year. If the request results in a contract, the statutory retention periods apply. We do not pass on this data without your consent. The data processing takes place on the basis of Art 6 Abs 1 lit b (contract fulfillment) and Art 6 Abs 1 lit a (consent) of the GDPR.

Server logs

The server from which this website is provided stores information that is automatically transmitted to us by your browser in so-called log files. These are:

• Browser type and version
• Operating system used
• The page (URL) from which you came to us
• The IP address of the accessing computer
• Date and time of the request

These data are used exclusively for the technical monitoring of the web server (utilization, optimization, error detection, security) and are absolutely necessary for this. They are not connected to other data sources so that they cannot be assigned to individual persons. They are deleted after three years.

The data processing takes place on the basis of Art 6 Paragraph 1 lit f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the proper and secure functioning of the website.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

Some of these cookies are necessary for the operation of the website and are used to log in and save your consent in cookies that are not required. If you do not want the necessary cookies to be stored, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

The legal basis for the use of required cookies is Art 6 Paragraph 1 lit f (legitimate interests) of the GDPR. Legitimate interests within the meaning of the GDPR are the proper and safe functioning of the website and the optimization of our offer.

In addition, other cookies that are not absolutely necessary for the operation of the website may be stored, and only with your consent. Details on this in the following sections.

Google Analytics

With your consent, our website uses functions of the web analysis service “Google Analytics” from the provider Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Cookies are used for this, which enable an analysis of the use of the website by its visitors. The information generated in this way is transferred to the provider’s server and stored there.

If you have consented to the use of Google Analytics, cookies will be set in your browser, which will identify you when you visit our website again and allow us to differentiate between visitors and analyze what you have viewed on previous visits to our website. Since the privacy of our users is important to us, this data is pseudonymized. That means we cannot assign it to any specific person and we do not know who the respective visitor was.

We have activated the “IP anonymization” function on this website. As a result, your IP address will be shortened before it is transmitted to the USA and can no longer be assigned to a specific person. Only a rough localization is possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

We have concluded a data processing agreement with Google in which Google undertakes to comply with the standard contractual clauses defined by the EU Commission.

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) of the GDPR.

The Google terms of use and further information on data protection can be found under the following links: https://www.google.com/analytics/terms/de.html and http://www.google.com/intl/de/policies/privacy/

Matomo

We use the open source software Matomo to analyze and statistically evaluate the use of the website. The information obtained about website usage is transmitted exclusively to our servers and summarized in pseudonymous usage profiles. We use the data to evaluate the use of the website. The collected data will not be passed on to third parties.

The IP addresses are anonymized (IPMasking), so that they cannot be assigned to individual users.

The data is processed on the basis of Article 6 Paragraph 1 Sentence 1 Letter f (legitimate interests) of the GDPR. We are pursuing our legitimate interest in optimizing our website for our external representation.

Data storage in the context of accounting

For accounting purposes, the following data of our customers are stored by us: name, address, telephone number, e-mail address, VAT ID. This data will not be passed on, with the exception of the transfer to the processing bank / payment service provider for the purpose of debiting, as well as to our tax advisor for the purpose of accounting and to fulfill our tax obligations. The data will only be saved within the EU.

The data you have provided are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude and fulfill the contract with you.

All data from a contractual relationship are stored until the expiry of the retention period under tax law (7 years).

The above data is saved

• On encrypted local computer systems or portable computers secured by passwords and physical access protection.
• In encrypted solutions secured by passwords in a data center of netcup GmbH, Daimlerstrasse 25, D-76185 Karlsruhe.

The data is stored exclusively on servers within the EU.

We have concluded a data processing agreement with Netcup. You can find Netcup’s data protection regulations here.

The data processing is carried out on the basis of Art 6 Paragraph 1 lit c (statutory provisions) of the GDPR and Art 6 Paragraph 1 lit b (necessary to fulfill the contract) of the GDPR.

Data processing in the context of order fulfillment and customer care

For the purpose of fulfilling the contract, if necessary for the order you have placed and actively transmitted by you, access data to the IT infrastructures you use or the like will be stored.

The storage takes place

• On encrypted local computer systems or portable computers secured by passwords and physical access protection.
• In encrypted solutions secured by passwords in a data center of netcup GmbH, Daimlerstrasse 25, D-76185 Karlsruhe.

For the purpose of project management, communication and time tracking, your contact details or information on the content of the contract may be stored on the following systems:

• Trello, Atlassian Pty Ltd, USA
• Toggl, Toggl Inc, USA
• Clockify, COING Inc., USA
• Microsoft Corporation, USA
• Hetzner Online GmbH, Germany
• Netcup GmbH, Germany
• Google Inc, USA

We have concluded data processing agreements with all of the above-mentioned companies, in which these companies undertake to comply with the GDPR.

The companies based in the USA undertake to adhere to the standard contractual clauses as defined by the EU Commission.

The data you have provided are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude and fulfill the contract with you. Data will only be transmitted to third parties with your express permission.

All data from a contractual relationship will be stored until the expiry of the tax retention period (7 years). Access data to systems used by the customer will be deleted immediately after the end of the contract.

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. Corresponding inquiries can be addressed to the email address

info@fabricebendfeldt.com

If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the “Datenschutzbehörde”.

You can reach us under the following contact details:

Wimbergergasse 14-16
1070 Vienna
Austria

+43 677 64597465
info@fabricebendfeldt.com